Information and Referral

dRC provides callers and clients with information and referral services upon request. These services may be local, state or national. If we do not know the resource right away, we will call you back when we locate the information you are requesting.

dRC collaborates with numerous service providing agencies where we may be able to assist your needs and provide you with the information you are requesting due to our many collaborations. We Realize how important information is to make informed choices, reach your life goals or just find places that are accessible in your local area. No matter the reason for your search for community resources, we are available to assist you in locating the information you desire.

Mary Lu Shipstad is our Information and Referral Specialist and she will be happy to assist you with your I&R needs. Feel free to contact her by calling (865) 637-3666 or email her at

Pictured is a happy senior man using his cellphone.